Privacy Policy
Last updated: January 4, 2026
This Privacy Policy explains how Subber ("we", "us", "our") collects, uses, and shares information when you use our mobile application and related services (the "Service"). The Service is intended for approved sub-contractors to manage their bookings and payments.
Information We Collect
Information you provide
Account information
Username, name, email address, and phone number when you sign in or manage your account.
Business and job information
Booking/job details, notes, and related information you submit in the Service.
Information collected automatically
Device and app data
Device identifiers, app version, and basic diagnostics.
Usage data
Screens you visit and actions taken in the Service, to help us operate and improve it.
Location and Bluetooth
The Service may request access to location and Bluetooth on your device to support features such as secure in-person payments and connecting to supported hardware. You can control these permissions in your device settings.
Payments
Payment processing is handled by our payment providers (e.g. Stripe). We do not store full payment card details on our servers. Payment providers may collect and process information according to their own privacy policies.
How We Use Information
Provide the Service
Authenticate users, load bookings/jobs, and enable payments.
Operate & Improve
Debugging, performance monitoring, and feature improvements.
Security & Fraud Prevention
Protecting accounts and transactions from unauthorized access.
Communications
Password resets, service notices, and account-related updates.
How We Share Information
We may share information in the following circumstances:
Service providers
Who help us run the Service (e.g. hosting, storage, email delivery, payment processing).
Legal and safety
Where required to comply with law, enforce our terms, or protect rights and safety.
Business transfers
In connection with a merger, acquisition, or sale of assets.
Data Retention
We retain information for as long as needed to provide the Service and for legitimate business purposes (such as security, dispute resolution, and compliance with legal obligations).
Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information. No method of transmission or storage is 100% secure.
Your Choices
Permissions
Manage location/Bluetooth permissions in your device settings.
Account
Request account updates or deletion by contacting us.
Intended Users
The Service is intended for approved sub-contractors who have been granted access by Subber. It is not directed to the general public or to children, and is not intended for use by individuals under the age of 18.
Changes to This Policy
We may update this policy from time to time. We will update the "Last updated" date above when changes are made.
Contact Us
If you have questions about this Privacy Policy, contact us at support@subber.cc.
© 2026 Subber. All rights reserved.